Contacting the Customer Service Team
For fast answers to most questions, please visit the GlobalSCAPE Help Center.
Our Customer Service team can answer your questions about software activation and registration or help with order problems. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.
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By Email |
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By Phone |
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Submit an inquiry to the GlobalSCAPE Customer Service via the online form below.
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CuteFTP, EFT Server, and Secure FTP Server
(US) 1-800-290-5054, (International) 1-210-308-8267
8:00 AM to 6:00 PM, M-F, US Central Time. Excluding major US holidays.
WAFS and CDP
(US) 1-800-474-0116, (International) 1-978-474-9116
8:00 AM to 5:30 PM, M-F, US Eastern Time. Excluding major US holidays.
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Please Note: This form is for customer service issues only. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.